Sweet Cuddles

Chocolate Care Guide:

• Storage: Store chocolates in a cool, dry place at 15°C to 20°C. Avoid direct sunlight and heat to prevent melting.
• Avoid Refrigeration: Only refrigerate chocolates if necessary. If stored in the fridge, allow them to reach room temperature before consuming to prevent condensation.
• Serving: Enjoy chocolates at room temperature for the best texture and flavor.

Teddy Bear Care Guide:

• Cleaning: Wipe the teddy bear with a soft, damp cloth to remove dust. Avoid soaking or using harsh cleaning chemicals.
• Storage: Keep the teddy bear in a dry place, away from sunlight, to maintain its softness and color.
• Fluffing: Occasionally fluff the teddy bear to restore its shape and plush feel.

Delivery Information: 

To ensure your gift reaches you in perfect condition, please review our delivery details:

• Delivery Method: All items are hand-delivered to maintain their freshness and quality. Courier services are not used for fragile products.
• Delivery Timing: The estimated delivery time may vary based on your location within the UAE. While we strive for timely delivery, delays may occur due to unforeseen circumstances.
• One Delivery Attempt: As flowers and chocolates are perishable, only one delivery attempt will be made. Please ensure someone is available to receive the order. Re-delivery may incur additional charges.
• No Address Changes: Once the order is dispatched, the delivery address cannot be modified. Please verify all details before placing your order.
• Substitutions: If a specific flower, chocolate, or teddy bear is unavailable, we may replace it with a similar or higher-quality alternative. You will be informed before any substitutions are made.

By following these care and delivery instructions, you can enjoy the beauty of your flowers, the indulgence of your chocolates, and the charm of your teddy bear for a long time!